General Terms & Conditions

If the photographer cannot adequately shoot the property once they arrive due to reasons beyond our control (such as, but not limited to a) unable to gain access to the property b) excessive clutter and mess c) unrestrained animals) you will be charged the full fee of the shoot.  Please review the home prep guide and make certain arrangements have been made to access the property prior to scheduling a shoot.

It is the Realtor and/or home owner's responsibility to have the home in photo ready condition prior to the photographer arriving.  The photographer may make minor adjustments to improve the shot, but they cannot move furniture or make significant changes, clean the home, etc.  Be sure to read the home prep guide several days prior to your shoot to make sure you are ready to capture the best photos possible. 

If, for any reason, you are unable to keep your scheduled appointment please give 24 hours notice so we can reschedule you at a more appropriate time and open your time slot to others.  Cancellations with less than 24 hours notice may incur a $50 cancellation fee.

Please make any special requests known to the photographer before the shoot begins, including specific shots, angles and the like.  Otherwise the photographer will shoot the home based on experience, the home's condition, lighting and several other factors to get the best possible shots. That sometimes means making compromises when it is necessary to shot around things or compensate for the angle of the sun.

Turnaround time is 24 hours.  Although you may get your photos back in less time we cannot guarantee it.  If you have a situation that requires a quicker turn around time please inquire about options for express service at an additional fee.

Payment is due at the time of the shoot by cash, check or online on PayPal. Photo delivery may be delayed if payment has not been received.

Weather

In the event of unfavorable weather on the day of your shoot, you may opt to reschedule for our next available opening.

You may also opt to proceed with the shoot as originally scheduled regardless of weather conditions.  In this case please understand that your photos will reflect the weather conditions at the time of the shoot - clouds, rain, etc.  Prices do not include digital processing to correct for unfavorable weather conditions (clouds, rain, etc) when and if those corrections are possible.  Opting for this also voids the guarantee below.

In some severe weather conditions we cannot risk damage to the camera equipment and will not be able to shoot regardless.

Guarantee

If you receive images from me that do not meet the scope of the project we discussed due to the fault of the photographer*, I will work with you to determine why and fix the issue.

Photography is a creative endeavor rather than a science.  As with all art, we all like something a little different and often have strong opinions on what we like and what we don't.  I have worked to represent a wide sampling of my work on this site so that potential clients can get a clear idea of my style and skill before they commit to purchasing a photo shoot. 

After I have made every effort to get you the image you need, and we cannot agree on a final image, I stand behind my guarantee and will refund your money.

Please note, the guarantee does not apply to things outside of the control of the photographer such as, but not limited to, home decor and furnishings, weather, and the condition of the home (a home that is not photo ready).  I also cannot guarantee that my photos will sell the home.  There are a multitude of factors that go into the successful sale of a home, many of which are beyond the control of your photographer.

If you chose to have photos taken in inclement weather this guarantee does not apply.  Please review the weather policy.

*Please review the terms and conditions for further details.